FAQ (pre Shopify sections)
Please note: this only applies to theme licenses that were purchased before December 14, 2016. If you purchased the theme after that date, please visit the current documentation.
If you need help with theme settings, please contact us and we'll get back to you asap.
Help, I can't change the theme text. How do I do that?
That's all done through the language editor. To access that:
- Click "Themes" from the admin sidebar
- Then click the "..." icon next to your theme and choose "Edit Language" from the dropdown
- Now click your active language
- You can click a tab heading and edit the text within that section. Remember to click save.
See Shopify docs for more details about the language editor.
How can I get the latest version of the theme?
You can always grab the latest version as a free upgrade. You will need to redo your theme settings and app installs (depends on the individual app). More details
Help, I need a clean version of the theme code
No problem, you can grab the latest version and install that as an unpublished theme. You can then work on that in the background and publsih it once you've done the theme settings etc. More details here
What are your regular support hours?
What does theme support cover?
Google fonts - Does Sunrise support Google fonts?
Customer logins - Does Sunrise support customer logins?
Why is the "Sign Up" option missing on my site?
Shopify manual - Set your customer account preferences
Slideshow - Is it easy to use my own slide images?
Slideshow - What size should my slide images be?
Slideshow - Do I have to use captions?
Can I switch the slideshow off?
Can I show collections on the home page?
Can I have different links in the top menu and sidebar menu?
How do I control the sidebar menu?
Help, I don't see any thumbnails under the home page slideshow?
Can I control the number of popular products that appear in the sidebar?
Can I control how the many products are displayed on each row?
Do I need to show the currency dropdown?
I've switched multi-currency on but it doesn't seem to work?
How do I amend the links in the top navigation bar?
Does the top navigation bar support dropdown menus?
Yes, the main menu supports one sub menu under each main link. Enabling dropdowns can be done is a few simple steps.
Before you begin, make sure you've added a few products and organised them into collections. Then visit the theme settings, expand the section named "Navigation" and look for the "Main menu" heading. Select the linklist to use for the menu. This guide assumes that you've selected the linklist named "Main menu".
Next, from the Shopify sidebar, click the "Navigation" link. You'll see all the linklists in your store. A linklist is just a wrapper for a bunch of links. To add a dropdown to a menu item you just need to create a linklist with the same name. For example, lets say you have a link named "Toys" in your main menu. Click the "add link list" link and create a linklist named "Toys". Add a few links to the new linklist and you'll have a fully working dropdown. Repeat the process for any other top-level links that need a dropdown.